Trust & Safety

We take our responsibility very seriously.

It's our job to provide you a system deserving your trust. Even if something didn't go as planned we take ownership and the responsibility. Our goal is to provide a safe and trusted environment for both customers and providers.

We listen.

Our Trust & Safety team is always watching over the platform and reviewing any ticket from our users or community.

We monitor the system.

Our Trust & Safety team investigate suspicious activity on the platform.

We take action.

Sometimes that just means asking someone to fix a problem. But when we find users or provider that abuse the system, we don't hesitate to susp end them.

Secure payments.

We work with a secure platform that ensures your money is sent to the provider.

Account protection.

We take a number of measures to safeguard your Indulgee account.

Scam prevention.

Always pay and communicate directly through the Indulgee website or app. As long as you stay on Indulgee throughout the entire process—from communication, to booking, to payment—you’re protected by our multi-layer defense strategy.

24/7 Support

We help our users and providers anytime, from anywhere.

Dispute Assistance

Disputes rarely happen. But in the event they do occur, Indulgee helps with dispute resolution.